Shipping policy

When you purchase goods from our Site books.emmastclair.com hereafter known as the Site), the goods will be delivered through one of the following methods:

1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab. If you still do not find the email delivering your digital item, then you may email admin@emmastclair.com

2. Print books are delivered by shipping. Print books are shipped by media mail through Pirate Ship. Print time is usually 72 working hours. After books are printed, they are shipped within 3-5 days of order.

Average shipping times: 5 to 8 working days

You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Please see refund policy if you have any questions. If you do not receive all or part of your physical items, please email admin@emmastclair.com with “missing item” in your subject line.